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Sydney Time
Copyright
© Ric Einstein 2008
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Fraudulent Credit Card Activity
By Fraser Park
©
"I've
been a keen purchaser of Aussie wines, normally over the net using my credit
card, and I have transacted with you
previously. I am not seeking any
refund, but wanted to flag a potential issue with you regarding your
transaction security.
Two days ago, I got an email thanking me for my subscription to Cars and
Models - an online magazine combining naked ladies and motor cars. While I
hadn't actually subscribed for it, it looks fun, if you have a well
developed bicep on one arm only (not applicable in my case as I am a total
weakling, although my eyesight is failing
). The user name and password "I" had provided sounded Asian.
I was told the subscription had been charged to my visa card, went online to
check, and sure enough, there was a charge for US$14.99.
I contacted visa, and got them to block that transaction, then went through
my visa statements for the last 6 months. I noticed a relatively small
number of transactions for software and other subscriptions, always for a
low amount (probably to avoid authorisation issues), totaling about US$100.
I phoned the Car and Motors people in the US, whose only concern was whether
I was prepared to pay, stating that, as my home telephone number, UK address
and card number were all valid, I was responsible for the charge. I politely
told them that visa would not accept the charge and hung up.
I then re-called visa, and now have a permanent block on that card. Within
one hour of blocking the card, I was called by a company somewhere in Asia
asking me to confirm a transaction for a few hundred US$, as my card hadn't
been accepted by visa. I told them that the transaction was fraudulent,
thanked them for calling and rang off.
I can only assume that Car And Motors had, somehow, contacted the individual
who has hacked onto a website to get my details to tell them that the charge
wasn't going through, resulting in them trying to squeeze in a few larger
transactions. The reason I am confident that this is online retailer-related
is that I don't provide
phone numbers and home addresses for any other visa transactions, and have
security software and firewalls up to the hilt.
Now, the sites where I have provided these details online tend to be wine
oriented. I am not suggesting that this is endemic but have noticed in the
past that a couple of sites that profess to be secure, have retained my cc
number, address etc (by clicking the down arrow in the relevant field, the
details came up), causing me to question their security.
I would therefore ask you to kindly remove
any credit card details you may have retained from past transactions with me
from your server. I will in future either call you with a new card number,
or will wire funds direct to your account. As a consumer, I would also ask
you kindly to review your online security to ensure that you and your
customers are protected from this scam.
Fraser Park
Please keep contributing.
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